Career

Building companies.
Connecting ideas to practice.

My work spans entrepreneurship, enterprise software, AI product strategy and public service. The constant is turning technical possibility into something people can use.

Jean-François Gagné in a grey jacket
Montréal, Canada

Research is a beginning.
Usefulness is the test.

I co-founded and led Element AI, then led AI strategy and product management at ServiceNow. Before that, I worked on optimization at Planora and led product and innovation at JDA.

Today, I’m building Nera: a way for software teams to keep human intent present as AI takes on more of the work.

Alongside building companies, I have contributed to AI policy in Europe and Canada, mentored founders, and written about talent, governance and human agency.

500+

People at Element AI at its scale

US$102M

Element AI’s Series A · 2017

40+

Product lines in the JDA portfolio

The work, in context

A career spent building.

2025–present

Current work

Nera

Founder & CEO

AI agents can write software quickly. The harder question is whether they are building what a team actually meant. At Nera, that is the problem we are working on.

The work and contribution

June 2024–March 2025

Product & strategy

Pendulum

Chief Product & Strategy Officer

At Pendulum, I worked on product and strategy for AI in supply-chain planning: forecasting demand, responding to uncertainty and helping organizations make better operational decisions.

The work and contribution

November 2022–May 2024

Enterprise adoption

CIMA+

Strategic Advisor, AI & Digital Transformation

Through Corporation JFKR, I advised CIMA+ on AI and digital transformation, connecting a firm-wide strategy to the work of its engineering teams.

The work and contribution

December 2022–present

Advisory

Corporation JFKR

Independent AI Strategy Advisor

My independent advisory work connects AI capabilities to product decisions, enterprise adoption and organizational change.

The work and contribution

January 2021–March 2022

Enterprise AI

ServiceNow

VP, AI Strategy & Product Management

After ServiceNow acquired Element AI, I led AI strategy and product management for the Now Platform, helping connect research, products and teams to a much larger enterprise software business.

The work and contribution

2016–January 2021

Company building

Element AI

Co-founder & CEO

We founded Element AI in Montréal to help organizations put advances in artificial intelligence to work. The challenge was to bridge research and the messy reality of enterprise adoption.

The work and contribution

2013–2015

Product leadership

JDA Software & JDA Labs

Chief Product Officer; Chief Innovation Officer

At JDA, I led product strategy across more than 40 product lines, then founded and led JDA Labs, the company’s innovation organization headquartered in Montréal.

The work and contribution

July 2012–January 2013

Applied research

RedPrairie

VP, Center of Excellence

After RedPrairie acquired Planora, I led a Montréal-based center of excellence in advanced analytics and optimization.

The work and contribution

2002–2007

Early work

Logiweb

Product & commercial roles

My early work at Logiweb connected software products to real operational needs. It laid the foundation for the companies and product organizations I would help build later.

The work and contribution

Beyond company roles

Recognition & leadership communities.

Recognition of the work, and communities that connect it with a wider world.

World Economic Forum · Class of 2019

Young Global Leaders

Selected for the World Economic Forum’s Young Global Leaders community in 2019. A leadership community bringing together people from business, public service, research and civil society.

About the 2019 class
Portrait from the official honouree profile

Canada’s Top 40 Under 40 · 2018

Canada’s Top 40 Under 40

Named a 2018 honouree while leading Element AI.

The 2018 recognition came during the early growth of Element AI, where I was Co-founder and CEO.

View the honouree profile
Illustration: Artur Tenczyński / Fast Company

Fast Company · 2019

Most Creative People in Business

Recognized for Element AI’s approach to synthetic data and turning research into practical applications.

Harry McCracken’s profile for the 100 Most Creative People in Business looks at using synthetic data to help develop AI systems.

Read the Fast Company profile

La Presse · 2017

Personnalité de la semaine

A profile by Marie-Claude Lortie on building Element AI, published as La Presse’s personality of the week.

Read the profile in French

Service & participation

Boards & communities.

Former board member

Calcul Québec

Past board service with the organization supporting advanced research computing in Québec.

Role in the public record

Next Generation Business Leader

Business Council of Canada

Featured among the Council’s next-generation business leaders in its 2017–2018 annual report, while leading Element AI.

Council annual report · 2017–2018

Through Element AI · Company membership, 2017

Partnership on AI

Element AI joined Partnership on AI in 2017, contributing to the wider community working on AI’s impact on people and society.

Membership announcement
Jean-François Gagné

A little more personal

Always something
to learn.

Beyond software, my interests have included drumming, cycling, hockey and Olympic weightlifting. I’m also a father, a mentor and—as my old bio admitted—a terrible cook.

That curiosity carries into the work: ask better questions, learn from the people around you, and keep building.

Say hello