AI Does Not Have Its Own Intent
AI does not decide what matters on its own. Human intent remains central to the systems we build.
5 min read
Product & strategy / June 2024–March 2025
Connecting AI to the decisions behind supply chains.
At Pendulum, I worked on product and strategy for AI in supply-chain planning: forecasting demand, responding to uncertainty and helping organizations make better operational decisions.
The work
The work brought together product direction, the commercial story and the practical needs of planning teams. A useful forecast is only part of the problem; people also need to understand what changed, weigh the trade-offs and decide what to do next.
My focus was on connecting the technical possibilities of AI with that larger decision process, drawing on earlier work in optimization and enterprise software.
My contribution
- Developed product strategy and positioning for AI-driven supply-chain planning.
- Connected the product roadmap with enterprise use cases and customer needs.
- Worked across product, go-to-market and organizational planning.
Connected thinking
From the writing.
Designing for the Humans in the Loop - Part III
How AI design can preserve the judgment and agency of people in the decision or process loop. The final essay in a three-part series.
13 min read