Product leadership / 2013–2015

Connecting a global product portfolio to its next generation.

At JDA, I led product strategy across more than 40 product lines, then founded and led JDA Labs, the company’s innovation organization headquartered in Montréal.

Connected forms illustrating a portfolio of products and decisions

The work

As Chief Product Officer, my responsibilities included product strategy, the roadmap and release priorities across a broad portfolio of supply-chain, retail and workforce software. That work required balancing near-term customer needs with the longer-term direction of the business.

As Chief Innovation Officer and head of JDA Labs, I brought together data and decision science, user experience and product innovation. The lab connected research and experimentation to the products and operational problems the company understood best.

My contribution

Connected thinking

From the writing.

AI & governance · 2018

A Framework for AI Governance

A framework for connecting human intent, system autonomy, responsibility and governance.

12 min read

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Jean-François Gagné